This page explains in detail how your personal data is collected, used, and protected on the o999 platform.
A quick overview of the key pillars of our privacy policy
All your personal data and transactions are protected with 256-bit SSL encryption. No hacker or third party can access your information.
Your data is stored on o999's servers with the highest security standards. Payment card details are never stored on our servers.
O999 never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.
You may view, correct, or request deletion of your stored data at any time. This is your legal right.
Only the information necessary to provide our services is collected. Gathering data beyond what is needed goes against o999's policy.
O999 does not use your email or phone number to send unsolicited ads or spam. We only send important service-related messages.
Please Note: By using o999, you agree to this privacy policy.
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Email us at [email protected]
We collect certain personal information when you register and use the o999 platform. In line with this privacy policy, we only collect data that is genuinely necessary to provide our services. We strictly avoid gathering unnecessary or excessive information.
Information we collect includes your name and mobile number provided at registration, documents submitted for identity verification, gaming activity logs, and technical data such as IP address and browser information. Messages sent when you contact support are also stored.
| Type of Information | Reason for Collection | Mandatory? |
|---|---|---|
| Name and Mobile Number | Account Creation & Communication | Yes |
| National ID Card | Age and Identity Verification (KYC) | Yes for withdrawals |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security Monitoring | Automatic |
| Gaming History | Responsible Gaming and Analytics | Automatic |
| Device Information | Fraud Prevention | Automatic |
O999 uses your data solely for specified purposes. Respecting your privacy is our highest priority. Under no circumstances is your information used for third-party advertising or commercial purposes.
O999 stores your data on secure servers. Retention periods depend on the type of data and applicable legal requirements. Certain information may be retained for a defined period after account closure due to regulatory obligations.
Payment information is retained for up to 5 years in accordance with financial regulatory requirements. Gaming history is kept for up to 3 years. Once these periods expire, data is permanently deleted or anonymized.
O999 never sells your data under any circumstances. However, sharing information may be necessary in certain situations — particularly for legal or security reasons. Data is not shared outside of the circumstances listed below.
In each case, only the minimum necessary information is shared, and the receiving party is bound by strict confidentiality agreements.
O999 uses cookies to improve service quality and enhance your browsing experience. Cookies are small text files stored in your browser. They do not directly store your personal information.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
The o999 platform integrates certain third-party services, including game software providers, payment gateways, and analytics tools. These services have their own privacy policies, and o999 is not responsible for their privacy practices.
We only work with third parties that comply with internationally recognized data protection standards. All partners are bound by strict data processing agreements.
Under o999's privacy policy, you have certain fundamental rights. These rights are supported by international data protection regulations and can be exercised at any time.
To exercise any of the rights above, email us at [email protected]. We typically respond within 30 days.
O999 strictly prohibits anyone under 18 from using the platform. Collecting or storing personal data from minors is a direct violation of this privacy policy. If any minor's data is found in our system, it will be deleted immediately and the associated account will be closed.
O999 applies industry-leading security technology to protect your data at every level — from transmission through to storage.
O999 reserves the right to update this privacy policy when necessary. For significant changes, members will be notified in advance via their registered mobile number or platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions, concerns, or complaints regarding this privacy policy, please contact our dedicated privacy team. We generally respond within 24–48 hours.
[email protected] — for any privacy-related requests or inquiries
[email protected] — for general account and service-related questions
After logging in, get instant help via the live chat option on the platform
Keep These Things in Mind Before Joining o999
O999 never sells or rents your data to third parties.
You can request to view, correct, or delete your information at any time.
All data is protected with the highest standard of encryption.
Data is automatically deleted after the required retention period.
Only the data essential to our service is collected — nothing more.
O999 complies with GDPR and international data protection regulations.
Answers to our members' most frequently asked questions